Refund policy


At ZM GOODS we aim to provide a convenient shopping experience. We offer 30 days Return/Exchange Policy, Return/exchange claims please contact us via email.

Conditions for Exchange:

•⁠ ⁠The product is damaged or incomplete.
•⁠ ⁠The product delivered does not match the product ordered.
•⁠ ⁠The product is unwashed and not used in any way.
•⁠ ⁠The product is in its original and undamaged packing (carefully opened package will not be considered damaged).
•⁠ ⁠The product received does not match the size ordered.
•⁠ The Product with original Tags.

Please note that:

•⁠ ⁠the minimum time for processing return or exchange is 7 working days.
•⁠ ⁠In case of REFUND shipping and handling charges will not be refunded.

Exchanges and refunds during the sale is ONLY applicable if the product received does not match the product you have ordered